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CANCELLATION POLICY

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  • Room tariff mentioned is in Indian Rupees (INR) inclusive of complimentary breakfast, Taxes extra as applicable.
  • 24 Hours Check in - Check out Policy, Early check-in and late check-out subject to availability and may be chargeable.
  • According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. Foreign nationals are required to present their Passport and valid visa. Indian nationals can present any one of the following: Passport, Driving License, Aadhaar Card or Voter ID card. Without valid ID the guest will not be allowed to check in and the booking will be considered as NO SHOW and no refund will be provided.
  • Indian nationals making cash payment should be supported by their PAN card.
  • CHITTURI HOTELS AND RESORTS (HOTEL VINAY RESIDENCY) Sindhanur reserve the right to cancel reservations where it appears that a customer has engaged in fraudulent or inappropriate activity.
  • Booking is not transferable without written consent from “Hotel”. Rights of admission reserved. Special Requests are subject to availability and may be chargeable.
  • Advance Payment will confirm assured booking.
  • Tariff subject to change without prior notice.
  • Cancellation & Refund Policy
  • Full refund for cancellation only if intimation reaches the Company in writing 07 days prior to the check in date.
    25% retention for cancellation 05 days prior to the check in.
    50% retention for cancellation 03 days prior to the check in.
    Full retention for cancellation within 01 days of check in.
    In the case of No Show / Late Check in / Early Check out No refund.
    Any cancellation for the confirmed booking will have processing fees irrespective of the date of cancellation. Please note refund process may take 15-20 working days
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